transcosmos expands Bangkok Center 2 to reinforce Trust & Safety services in Thailand Offers manned website content monitoring services

transcosmos entered the Thailand market in 2004. Since then, transcosmos has been offering customer experience (CX) solutions including contact center services and e-commerce one-stop services for the Thai local market. On top of providing support to clients in the country

Bangkok Center 2 has been offering integrated CRM (customer relations management) services focusing on contact center services for the Thai local market. Now, the upsized Bangkok Center 2 will start offering trust & safety services for monitoring and policing online content in different major languages of ASEAN, the same services that transcosmos has been offering at its Chiang Mai Center. With these new manned trust and safety services, a dedicated team at the center monitors clients’ online content – text, posts, videos, etc. – helping clients protect and enhance the integrity of their online content.