Largest BPO player

About transcosmos

For over 50 years since transcosmos launched its operations in Japan, we have combined superior “people”
with up-to-date “technology” to strengthen enhance the competitive strength of our clients by providing them with superior and valuable services.
Today transcosmos offers services to support client’s business processes focusing on both sales’ expansion and cost optimization
through our 164 locations across 27 countries with a focus in Asia, and continuously pursuing Operational Excellence.

Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive
One-Stop Global E-Commerce Services to help our clients to deliver excellent products and services to consumers in 30 locations around the globe.

transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting their digital transformation,
and responding to the perpetual changing business environment.

55+

Years of History in Japan

172

Sites in Our Global Network

90+

Projects Supported Locally

15+

Years of Experiences in Thailand

3K+

Employees to Support Your Business

2023
2022
2020
2018
2015
2008
Recieved 4 awards from The Best Thailand
Contact Center Awards 2023 hosted by TCCTA
Acquired ISO 27701:2019 Certification

Privacy Information Management System

Established new operation center
in Chiang Mai
Acquired ISO 9001:2015 Certification

Qulity Management System

Incorporated cutting-edge technology
into solutions to align with corporate message
“Global Digital Transformation Partner”

Acquired ISO 27001:2013 Certification

Information Security Management System

SAHA Group
became a shareholder

Head office at Exchange Tower, Sukhumvit Road
Established new operation center at Pakin Building, Ratchadapisek Road

transcosmos Thailand
was founded
We are professionals who combine
highly specialized human resources
with cutting-edge technology.

Origin
of our
business

People & Technology

transcosmos’s original goal has been to deliver highly valuable services by uniting people with technology through “scheme”. “People” refers to highly-skilled professionals who can offer considerate services that meet and exceed client expectations, whilst “technology” means the world’s cutting-edge technologies that enable us to deliver value to our clients. transcosmos will continue to raise the bar of the Origin of our Business which is to create business processes that best match each client’s needs by combining “people & technology”. Since our foundation, transcosmos believes that developing highly skilled professionals is important for both our employees and for us as a company. Under this belief, we are leading initiatives to help our people develop, grow and enhance their abilities.


Our Philosophy

Client satisfaction is the true value of our company, and the growth of each of our employees creates the value that shapes our future.

Our
goals

Commitment to our clients

  • We will continue to stay on top of the latest technology trends and continue to deliver quality and valuable services by uniting people andtechnology.
  • We will build solid partnerships with our clients based on trust.

Commitment to our employees

  • The limitless potential of our employees is our greatest resource, and we will support the education and training needed for each employee’s growth.
  • We will provide opportunities fairly and will match compensation and new growth opportunities to the demonstrated results and ability. Now that you know more about us, get in touch if you’re interested

Now that you know more
about us, get in touch if
you’re interested

Together we can create
waves of change
Hiroyoshi Hara

MANAGING DIRECTOR

About us

Our Offices in Thailand

  • Head Office

    388, Exchange Tower 37th Floor,
    Sukhumvit Road, Klongtoey, Bangkok 10110

  • Pakin Site

    9, Pakin Building 8th Floor,
    Ratchadaphisek Road, Din Daeng, Bangkok 10400

  • ABP Site

    90, Airport Business Park Building D 6th Floor, Mahidol Road, Haiya, Mueang Chiang Mai District, Chiang Mai 50100