- 1. Management Team
- (Category)
- 2. transcosmos (Thailand) becomes a Preferred Partner of Lazada Thailand in Q1 2019
- (News)
- ... its service quality and expertise in eCommerce store management. Transcosmos helps manage the store of several brands on Lazada, adhering to the LazMall service standard in Q1. “Lazada Preferred Partner ...
- 3. Project Manager (Digital Marketing and E-Commerce), Digital Marketing
- (Digital Marketing)
- ... complex data to drive business insight. - Strong relationship management skills, together with excellent interpersonal and communication skills - Proven team player with ability to positively influence ...
- 4. Training and Development Supervisor/Officer, CC/BPO
- (Training and Development Supervisor)
- ... organizing andoverseeing appropriate training. - Assist in the preparation of the relevant data and talent development analytics foroperational and management analysis purposes at country level - Prepare ...
- 5. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Call Center)
- ... in any related field - At least 1-year experience as Call Center or Customer Service Agent - Able to work in shift if required - An experience in team management is a plus - Understandings i ...
- 6. transcosmos releases AI-based ad operations service for retargeting optimization
- (News)
- ... automates the machine learning process, “transcosmos decode” (DECode) and transcosmos proprietary data management platform (DMP), in March 2019. transcosmos aims to implement this service to more than ...
- 7. transcosmos again honored FIVE-STAR SERVICE PROVIDER by TMALL, China’s largest online marketplace
- (News)
- Delivers e-commerce store operations, sales channel development, digital marketing, customer relationship management, and data-driven new retail services transcosmos inc. (Headquarters: Tokyo, Japan; ...
- 8. transcosmos assists Saishinkan in implementing “Skin Care Counselling Services by LINE”
- (News)
- ... services. (*) About “DEC Connect” DEC Connect is a communication management platform that helps clients communicate with their customers by suitably combining various communication channels including ...
- 9. transcosmos launches cloud contact center services powered by Amazon Connect
- (News)
- Provides solutions leveraging cloud PBX and workforce management in a call center. transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) is delighted to announce that the ...
- 10. transcosmos establishes “transcosmos Commerce,” its e-commerce subsidiary in Indonesia
- (News)
- ... store opening support services include consulting, sales strategy and marketing plan development, e-commerce website development, customer support, inventory management, and delivery. On top of that, transcosmos ...
- 11. transcosmos enhances digital marketing business for the ASEAN market
- (News)
- ... solutions. The product offering for the client base includes Digital Marketing Analytics, Lead Management and CRM cloud-based software solutions. Since launching their solutions and platforms in 2015, ...
- 12. transcomos enhances digital marketing business for the ASEAN market
- (News)
- ... The product, offers for the client base, includes Digital Marketing Analytics, Lead Management and CRM cloud-based software solutions. Since the launch of their solutions and platforms in 2015, Heroleads ...
- 13. transcomos will open an annotation center which creates teacher data for AI and machine learning in Vietnam
- (News)
- ... Japanese standards for operations framework and quality management working closely with “Annotation Center Okinawa”. In addition to the new center opening, transcosmos will expand the“Annotation Center ...
- 14. ทรานสคอสมอส ไทยแลนด์ ชูมาตรฐาน IT ระดับสากล ISO 27001 ย้ำความสำเร็จสร้างความเชื่อมั่นลูกค้า
- (News)
- ... และมีการกระจายนโยบายนี้ไปยังพนักงานทุกคนให้ปฏิบัติตาม และ หน่วยงานน้องใหม่อย่าง Quality Management มีหน้าที่เป็นหน่วยงานกลางในการควบคุมมาตรฐาน ตรวจสอบ และปรับปรุง ให้ทุกหน่วยงาน และแผนก IT เป็นไปตามข้อกำหนด ...
- 15. Social Media Marketing
- (Digital Maketing)
- ... Digital Plan • Creative Content Creation • Facebook Shop Management (Social Commerce) • Campaign Management • Customer enquiry handling Line Marketing Communicate seamlessly to your prospect using ...
- 16. CRM System
- (Contact Center)
- ... training costs. Various alert Set various alerts to tickets (Inquiry data) for KPI and risk management (In case where agents received complaint or critical problem from the customer). FastHelp5 will ...
- 17. Customer Service Support
- (Contact Center)
- The successful businesses mostly focus on three aspects of customer relationship management. These include customer care, customer growth and customer acquisition. Customer relationship management showcases ...
- 18. Consulting Service
- (Business Process Outsources)
- ... Include • Operation Assessment • Contact Center Consulting Solutions • Certification Implementation • Improvement Plan for Operation Excellence • Quality Management in Contact Center • Training ...
- 19. Customer Data Management
- (Business Process Outsources)
- Customer Data Management and Data-entry aren't the new field of services to support Client’s need Before you dive into this service detail, check your situation first by below sample situation. “yo ...
- 20. Social Gear
- (Social Gear)
- Social Gear - A powerful tool to manage & optimize your social media business. Social Gear is one of the first Facebook Marketing Partners with Community Management Speciality in Asia. Facebook established ...
Services
Digital Marketing
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Research
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Web Development
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
News
transcosmos (Thailand) becomes a Preferred Partner of Lazada Thailand in Q1 2019
Recognised for its excellence in E-Commerce operations services, the company is the one and only Japanese-affiliated company that has received the “Lazada Preferre
Magic Panda and UNQ, transcosmos group companies, honored BEST TMG PARTNER AWARD OF FY2019 by “T-Mall Global,” China’s leading e-commerce platform
In the event with nearly 1,800 partners across the globe, 25 winners presented under 2 categories.
transcosmos upgrades “transpeech,” its speech recognition solution
Expands transpeech-ready contact center network and adds emotion analysis to assessment feature
Jobs
เจ้าหน้าที่ให้บริการข้อมูลทางโทรศัพท์ (Call Center), CC/BPO
ให้ข้อมูลและช่วยเหลือลูกค้าเกี่ยวกับสินค้าและบริการของบริษัท ผ่านช
Training and Development Supervisor/Officer, CC/BPO
Identify staff training and development needs, and for planning, organizing and overseeing appropriate training.
Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Mot
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