- 1. Team Leader
- (Category)
- 2. Customer Service (English Speaking), Contact Center/ Business Process Outsourcing department
- (Engineering Solution Service (ES))
- ... and handle complaints regarding the clients' products or services through different channels such as calls, emails and chats - First tier point from customer service team and thus expected to solve related cases ...
- 3. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Call Center)
- ... positive communication and feedback - Develop individual & team goals and implement plan to carry out objectives - Conduct & document compliance training - Keep track of attendance, daily statistics, ...
- 4. Consulting Service
- (Business Process Outsources)
- transcosmos Thailand(TCT) is the leading industry resource for improving contact center performance. By a team of expert consultants, we help guiding our clients to improve results and deliver value to ...
- 5. Team Lead
- (Tags)
- Team Lead ...
- 6. Team Leader
- (Tags)
- Team Leader ...
- 7. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Article tagged with: Team Lead)
- Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Motivate ...
- 8. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Article tagged with: Team Lead)
- Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Motivate ...
- 9. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Article tagged with: Team Leader)
- Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Motivate ...
- 10. Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
- (Article tagged with: Team Leader)
- Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Motivate ...
Services
Digital Marketing
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Research
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Web Development
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
News
transcosmos (Thailand) becomes a Preferred Partner of Lazada Thailand in Q1 2019
Recognised for its excellence in E-Commerce operations services, the company is the one and only Japanese-affiliated company that has received the “Lazada Preferre
Magic Panda and UNQ, transcosmos group companies, honored BEST TMG PARTNER AWARD OF FY2019 by “T-Mall Global,” China’s leading e-commerce platform
In the event with nearly 1,800 partners across the globe, 25 winners presented under 2 categories.
transcosmos upgrades “transpeech,” its speech recognition solution
Expands transpeech-ready contact center network and adds emotion analysis to assessment feature
Jobs
เจ้าหน้าที่ให้บริการข้อมูลทางโทรศัพท์ (Call Center), CC/BPO
ให้ข้อมูลและช่วยเหลือลูกค้าเกี่ยวกับสินค้าและบริการของบริษัท ผ่านช
Training and Development Supervisor/Officer, CC/BPO
Identify staff training and development needs, and for planning, organizing and overseeing appropriate training.
Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Mot
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